Association of Social Work Boards (ASWB) Clinical Practice Exam

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How should a social worker handle a referral to a family needing services but who only has a child that speaks English?

Consider it ethical because the daughter can translate

Determine if the daughter is willing to translate before proceeding

Accept the referral as services are time-limited and nonclinical

Decline due to inability to communicate with all family members

Declining the referral due to the inability to communicate with all family members reflects a commitment to ethical practice and ensuring effective service delivery. It is crucial for a social worker to communicate clearly and ensure that all family members understand the services being provided to them. Effective communication is foundational to building trust, addressing needs appropriately, and achieving desired outcomes in social work practice.

In situations where one member of the family speaks English while others do not, relying on that member to translate can lead to misunderstandings, misinterpretations, and may place undue responsibility on the child. Additionally, it may not guarantee that the services meet the cultural and emotional needs of the entire family. Therefore, refusing the referral acknowledges the importance of inclusive and comprehensive communication among all family members, which is vital for effective intervention.

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