Association of Social Work Boards (ASWB) Clinical Practice Exam

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Which of the following is NOT true about feedback in social work practice?

Client consent is not needed if consultation is related to client care.

In social work practice, it is essential to maintain ethical standards and respect client confidentiality and autonomy. The statement regarding client consent not being needed if consultation is related to client care is not true because informed consent is a fundamental principle in social work. Social workers must seek and obtain clients' consent before discussing their cases with colleagues, even if the discussion is intended to enhance the quality of care provided. This ensures that clients are fully aware of how their information will be used and maintains their trust in the professional relationship.

The other statements emphasize the significance of feedback in social work practice. Gaining insights from those who are critical of care can help improve service delivery, highlighting the value of diverse perspectives in enhancing practice. Additionally, making feedback a focal point at critical decision-making junctures fosters a responsive and adaptive service environment. Finally, providing clarity about the purpose of feedback and its application is vital in establishing trust and transparency with clients, encouraging their participation and enhancing the relationship between clients and practitioners.

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The best insight can often be gained from those who are critical of care.

Feedback is especially important at key decision points in service development and implementation.

Clarity should always be given about why feedback is needed and what will be done with the information.

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